Privacy Policy

ZK Bookstore ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://zkbookstore.com.

1. Who We Are

This website is owned and operated by ZK Bookstore, which acts as the data controller for the purposes of applicable privacy laws.

2. Information We Collect

When you visit or make a purchase on our website, we may collect:

• Personal Information
  Your name, email address, shipping and billing address, phone number, and payment information.

• Device Information
  Details such as your IP address, browser type, time zone, cookies, and how you interact with the site.

• Usage Information
  Pages viewed, search terms, referral sources, and other analytics data.

• Voluntary Information
  Any data you provide through forms, contact inquiries, or newsletter subscriptions.

3. How We Use Your Information

We use your data to:

• Fulfill and manage orders and deliveries

• Provide customer service and respond to inquiries

• Send order confirmations and status updates

• Improve website functionality and customer experience

• Send promotional offers (only with your consent)

• Detect and prevent fraud or abuse

4. Use of Cookies and Analytics

We use cookies and third-party tracking technologies to:

• Understand website usage and performance

• Remember user preferences and shopping carts

• Improve functionality and personalization

• Monitor marketing and advertising efforts

You can disable cookies via your browser settings, but this may impact certain features.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share data with trusted service providers strictly for business purposes, including:

• Payment processors (e.g., Stripe, PayPal)

• Shipping carriers (e.g., USPS, FedEx, DHL)

• Analytics tools (e.g., Google Analytics)

• Advertising platforms (e.g., Google Ads, Facebook Ads — only if you consent)
  

Each third party is contractually required to protect your information and comply with applicable privacy laws.

6. Data Security

We implement industry-standard security measures to protect your personal data against unauthorized access, loss, or misuse. While we strive to protect your information, no online transmission or storage system can be guaranteed 100% secure.

7. Your Rights

If you are in the EEA, UK, or California (CCPA), you have the right to:

• Access, correct, or delete your personal data

• Request a copy of your data (data portability)

• Withdraw consent for marketing communications

• Object to or restrict processing of your information

To exercise your rights, contact us at support@zkbookstore.com.

8. Data Transfers

Your information may be transferred outside of your country (e.g., to the United States or Canada) for processing and storage. We ensure such transfers comply with applicable data protection laws.

9. Third-Party Links

Our website may link to external sites we do not control. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with a new effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

ZK Bookstore
BLOCK B BENNINGTON RESIDENCE, 53200 KUALA LUMPUR, Malaysia
Email: support@zkbookstore.com
Phone: +601153384765